Terms of Service

OVERVIEW

This website is operated by Zootopo. Throughout the site, the terms “we,” “us,” and “our” refer to Zootopo. By accessing our website, browsing our content, or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), together with any additional policies referenced herein.

These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, and contributors of content. Please read these Terms carefully before accessing or using our website. If you do not agree to all Terms, you may not access the website or use any of our services.

Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms at our discretion by posting updates on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to offer our products and services.

SECTION 1 – ELIGIBILITY & ACCEPTABLE USE

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree to use our products and services only for lawful purposes and in compliance with all applicable laws and regulations. You must not transmit any malware, viruses, or destructive code through the Service. Any violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for legitimate business or security reasons at any time.

Content you submit (excluding payment information) may be transferred unencrypted across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure that all information on this site is accurate and current. However, we do not guarantee that product descriptions, pricing, or other content is complete or free from errors at all times. Content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time without obligation to update previously published information.

SECTION 4 – SERVICE & PRICE MODIFICATIONS

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of the Service at any time. Zootopo shall not be liable for any price changes, service interruptions, or discontinuations.

SECTION 5 – PRODUCTS & AVAILABILITY

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Return & Refund Policy.

We make every effort to display product images and colors accurately; however, variations may occur due to screen settings. We reserve the right to limit sales by region, quantity, or customer, and to discontinue products at any time.

SECTION 6 – ORDER & ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders for reasons including stock limitations, suspected fraud, or duplicate orders. If an order is modified or cancelled, we will attempt to notify you using the contact information provided.

You agree to provide accurate, complete, and current purchase and account information and to update such information as necessary to ensure smooth order fulfillment.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

Our site may include third-party tools or links to external websites. We do not control or endorse these third parties and are not responsible for their content, services, or practices. Use of third-party tools or websites is at your own risk and subject to their respective terms.

SECTION 8 – USER FEEDBACK & SUBMISSIONS

If you submit comments, reviews, suggestions, or other content, you grant Zootopo the right to use, reproduce, modify, and publish such content without restriction or compensation. We are not obligated to maintain submissions in confidence or respond to them.

You are solely responsible for the content you submit and must ensure it does not violate any laws or third-party rights.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

SECTION 10 – ERRORS & CORRECTIONS

Occasionally, information on our site may contain errors or omissions relating to product details, pricing, or availability. We reserve the right to correct such issues and to cancel orders if necessary, even after an order has been placed.

SECTION 11 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful activities, intellectual property infringement, harassment, data scraping, spam, malware distribution, or security circumvention. Violation of these rules may result in termination of access.

SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY

The Service and products are provided “as is” and “as available,” without warranties of any kind unless expressly stated. Zootopo shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products, except where prohibited by law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless Zootopo, its affiliates, and employees from any claims or damages arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 14 – SEVERABILITY & ENTIRE AGREEMENT

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full effect. These Terms constitute the entire agreement between you and Zootopo regarding the Service.

SECTION 15 – LAW OF HK & JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms, the Service, or the use of our website or products shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

For questions regarding these Terms, please contact us at:
📧 Zootopo.service@gmail.com